E-Mail server status

We continue to work through some post launch issues with a limited number of email setups not working with the new server. We are processing the tech support calls as fast as we can. We have brought in additional help to get to you faster. Click here to check our server status page for the latest information.

We are finding a portion of the issues with the new server relate to incorrect or outdated settings in the client's software. Please refer to the chart here for correct settings.

Prime42 Support Information

The information below may be useful to aid our support techs in helping you.

Your Information
IP Address
Operating System
Browser & Version